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   ARIZONA: Steve Grady Steve's management and insurance experience was obtained from Fortune 500 organizations such as Baxter International, American Hospital Supply and The Gates Rubber Company. Steve's past positions, including an international assignment were General Manager, Vice President of Marketing & Sales along with a Management Committee appointment (Executive Board Member- International Subsidiary). At each position Steve was directly accountable for the recruitment and retention of personnel. During the mid 80's, Steve was heavily involved with health insurance carriers and providers during the inception of "Managed Care". Later Steve worked with teams of clinicians and business professionals to formulate "Disease State Management" programs that would enable providers and insurance carriers to more effectively manage a specific employer population within the confines of managed care. The development of new business models within the managed care arena also included the design, implementation and evaluation of new pricing methodology between health insurance carriers and providers.
Jim Bissonett Jim joined Monterey Benefits LLC in 2005 and has been providing corporate employee benefit consulting services since 1981. Jim's background includes all areas of Health and Welfare, Retirement Plans and Health Prevention and Wellness. Guiding principals for Mr. Bissonett include:
Licenses and Memberships:
Heather Williams Heather joins Monterey Benefits with a strong background in worksite benefits. Since 2001, Heather was a leading advisor for Aflac and an Agency Development Manager for Colonial Life. Heather’s ability to establish genuine client trust results from her adept awareness of business integrity. Her passion towards the insurance industry stems from a background in human resources and the desire to help individuals make informed decisions regarding their benefit choices. Her practical experience covered technology, medical, engineering, fabrication, educational and many other industries, where she was nationally recognized for outstanding policy-holder service.
Jenny McElroy Jenny's work experience is comprised of health insurance carriers and information system consulting firms. Actual work experience is comprised of organizations such as Health Net / QualMed, Blue Cross and Blue Shield of Colorado, Pricewaterhouse / Coopers & Lybrand, Electronic Data Systems (EDS) and American Management Systems.
Jennifer Sherman Jennifer's professional experience was obtained from organizations such as IKON Office Solutions and University of Phoenix/Apollo Group. Jennifer's most recent experience focused on Account Management within the Technology and Higher Education industries.
Jennifer's focus as an Account Manager is to support clients with their benefit needs. She is dedicated to exceptional customer service and works diligently to support all persons involved in the benefit plan strategy, design, and financial performance for a client.
Dawn Caccavale Dawn began her career in health insurance with United Healthcare of AZ. Within United Healthcare, Dawn progressed through several positions including Sales Assistant, Insurance Rating Analyst and Executive Assistant to the Vice President and Account Executive.
Dawn provides important client support for all areas of group benefits. Known for her outstanding follow-through, she directs her efforts with clients to problem solving and renewals.
Carol T. Antal Carol is a financial professional with over 10 years of experience. Her management and accounting experience was obtained from one of New Jersey’s largest banks.
As the Assistant Vice President of the Mortgage Servicing Department, she managed the Real Estate Tax accounting, Insurance Processing, Investor reporting and Collection Management functions. She developed strong business partnerships with investors. She is an analytical problem solver, team builder and was consistently recognized as leading a unit providing outstanding customer service.
Early in her career, Carol was an accountant in the Treasurer’s Department. She was responsible for the preparation of both internal and external financial statements. She was a liaison with external and internal auditors, including preparation of formal responses to findings.
Susan Rienzo Susan's background has been focused on marketing, specifically research and analysis. Her professional experience incorporates consumer food products companies, research agencies, and the real estate field, including having obtained a New Jersey real estate license.
Most recently she has facilitated the transition process for dental practices being put up for sale, including comprehensive practice analyses and marketing support. She also acted as liaison between dentists and potential buyers.
MINNESOTA: Randy Backous Randy comes to Monterey Benefits with a background in public accounting and private industry. He began his career at Price Waterhouse and gained exposure to a variety of companies in multiple industries. During the past fifteen years Randy led the administration of benefit plans as the Director of Employee Benefits at Cretex Companies, Inc.
Randy has extensive experience and expertise in the management of the entire employee benefit process. Specifically this experience includes vendor selection and negotiation, plan design, implementation, employee education and communication, investment selection and review, legal compliance and government reporting.
Randy’s unique employee benefits experience translates into superior solutions for his clients. Randy enjoys sharing his knowledge and experience with clients as they look for assistance in providing exceptional yet cost effective employee benefits.
Randy’s specialties include self-funded health plans, ERISA, COBRA, employee communications along with plan mergers and terminations.
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